Reference

gas123 Legal rules for your account

gas123 Legal sets out how we handle your account, personal data, wallet records and access in Indonesia.

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LEGAL CONTACT

Reach us about a policy question

A clear contact route helps when a Legal question concerns your account rather than the lobby itself. We ask you to include the phone number linked to your account, the policy topic and any payment reference that needs checking. Do not send a wallet PIN or password. Our support path can clarify access wording, account records and wallet status, while a formal data request is passed to the team responsible for policy handling.

Team online

Account desk

Use the account support route when you need to ask about phone verification, account closure or an access condition. We can match your request with the account record without asking you to share a password or wallet PIN.

Wallet records

For a Legal question about DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, include the payment reference and date. We use those details to locate the relevant record and explain its status.

Data requests

Ask through the policy contact route when you want to check, correct or request changes to personal data. Include the account phone number and the specific record involved so we can assess the request securely.

DATA PRACTICE

How gas123 handles Legal matters

We keep the Legal process practical: account identity, payment references and policy requests are handled through the account and support routes rather than informal messages.

Personal data

We use account details to provide access, connect support replies to the right record and check payment references. When you ask about your data, describe the field or record clearly so our team can address the relevant entry.

Cookies

Cookies may keep the account path working across your mobile browser or desktop session. If you clear them, you may need to verify your account again. Our Legal notice explains their role in sign-in and page operation.

Account security

Never share your password, verification code or wallet PIN with a contact claiming to represent us. If your phone, session or account access looks unfamiliar, use the account support route so we can check the record.

Payment retention

Payment references may remain connected to an account record so we can reconcile DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. Ask us about a specific reference rather than sending private wallet credentials.

Policy changes

When a Legal condition changes, we update the policy page and identify the affected account or data topic in clear wording. Check the page before using your account if you have not visited it for some time.

Correction route

You can contact us about an incorrect account detail, payment record or policy response. Include your linked phone number, the correction requested and supporting reference; we may need to verify account control before changing a record.

Answers about gas123 Legal access

These Legal answers address the account, data and access questions you may have before using gas123 in Indonesia. We keep the wording tied to an actual step, such as phone verification, a payment reference or a policy contact request. If your situation is not covered, contact us through the account route and include only the details needed to identify your request.

gas123 Legal covers account creation, phone verification, data handling, cookies, payment records, security, policy changes and account closure. It also explains that access depends on local law. Read the notice before opening an account and contact us if a clause does not match your situation.

Access is available where local law permits, and eligibility depends on local law. Your location and account details may affect access. Check the Legal notice before opening an account, and contact support if you need clarification about an access condition shown during sign-in.

Phone verification links account access to the number you provide and helps us protect requests about data, payments or account changes. Complete that step before access. Do not share the verification code with anyone, including a person contacting you outside the account support route.

We may connect payment references and status details with your account so support can reconcile DANA, OVO, GoPay and QRIS activity. Send the date and reference when asking a question. Never send a wallet PIN, password or full security code with your request.

Use the policy contact route and state the account phone number, the data field you believe is wrong and the correction you seek. We may verify that you control the account before changing a record. Our response also depends on the policy and applicable local law.

Records may be retained for account operation, payment reconciliation, security checks and handling policy requests. The applicable period can depend on the record and local law. Ask us about a specific payment reference or account entry if you need the retention basis explained.

Use the account support route if your password, phone session or account access looks unfamiliar. Tell us what happened and when, but do not include a password, wallet PIN or verification code. We can then check the account record and explain the next policy step.

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